Starting as a tenant admin

Getting started as a tenant admin

  1. Begin by logging in with your personal AEB account at the AEB Home. There you can go to Access management.
  2. In your AEB account, grant yourself access permissions to your AEB product and test system if you want to have access to it.
    How do I grant system access?

    3. The I_CLIENTADMIN role gives you the broadest possible access rights.
    Which are the default roles?

  3. Under access management, create additional accounts with the appropriate roles for people in your company.
    How do I create a new account?

    4. Help the people for whom you create an AEB account get started in the world of AEB products and services. Write a message something like this:

    The AEB Help Center provides information on how to get started with your AEB product and everything you need to know about using the AEB account and other services.

    A seminar can also be helpful. Please feel free to take a look at our overview of seminar topics. If you have specific questions or would like a company training session, simply book an individual seminar date.

  4. Before you need someone to fill in for you during an absence, be sure to assign the tenant admin role to at least one other person at your company. Only another tenant admin from your company can view the tenant-related information and manage existing accounts.
    How do I create an additional tenant admin?

    5. If you are away from work and no one can fill in for you, it may be necessary to restart the tenant verification process in order to grant someone else from your company an AEB account with tenant admin rights. This simple step helps avoid that complex process.

As a tenant admin, you are the primary contact if any of the users in your company needs help with their AEB account.