Professional services

Operations

AEB offers a variety of professional services to ensure the stability and reliability of your application – services such as “update services” – even outside of normal operating hours.

Support

In addition to standard support, AEB also offers extended support services. Extended support services include 24/7 support, on-site support, or support for your customized installations.

System maintenance

Both the technology and the data of IT systems require maintenance. Both elements are essential to the operation of your AEB solution, especially when it comes to compliance with official regulations. The following is a selection of the services AEB offers to help you with your maintenance:

Seminars

AEB offers seminars for users and IT specialists to ensure that AEB solutions optimally support your business process. The AEB seminar team supports and trains your employees, familiarizing them with the functionalities of the AEB software.

Consultation

Through its many experts and many years of experience, AEB has become an expert in the areas of global trade and logistics. We would like to share this expertise with you, our customers. AEB can support you with audits, system design, and the definition of standard business processes.

Technical support

AEB is an IT company with extensive knowledge of the technical operation of the solutions and the underlying IT. Take advantage of AEB’s expertise in everything from server operating systems, databases, and virtualization technologies to peripheral devices. By availing yourself of our technical support services, you can unburden your own IT department and prepare them to run the IT solutions.