What’s new in the latest service pack as from August 23, 2021

Find out here what’s new in EMCS Filing. Further optimizations and bug fixes can be found in the service pack information.

Access the service pack information directly through your product’s help menu. Click the icon in the upper right-hand corner to open it.

What’s new at a glance

In EMCS Filing, you can now submit requests to the AEB Support directly via the button Help with questions.

Submitting requests to AEB Support directly from within your application

From now on, you can submit requests to the AEB Support team directly from your application. Click on the button in the upper right corner and select Help with questions.

Depending on the nature of your request, select one of the suggested topics (such as General Support Ticket), specify your request using the drop-down menu if applicable, and describe your request in the free text field.

If content for your application is already available in the AEB Help Center, you have the possibility to find articles related to your question.

Security note for your login

After you log in to the application, you will now be displayed additional information for security reasons.

A short note text next to your login details displays your last login time. If the last login with your user data was made from another browser, this will be highlighted separately via a pop-up window. If this login is unknown to you, you will be prompted to change your password for security reasons.