Correcting transit departures

Correcting a transit departure is only possible if it has not yet been activated. Furthermore, a transit can only be corrected if the (referenced) export declarations it contains have previously been decoupled.

You can also make changes to the stored export declaration references when correcting a transit departure (e.g. complement, delete, or replace an export declaration with another one).

How to send a request for correction:

  1. In an open customs declaration, click on the Perform correction action in the Assistant pane.
  2. The status of the customs declaration changes to Initiated/Correction initiated with the Correction variant.
  3. Correct the data in the customs declaration. Data fields that cannot be edited are disabled.
  4. Press F5 to refresh the application.
  5. Click on the Send request for correction Assistant message and enter the reason for the correction if necessary.
  6. The status of the customs declaration changes to Sent with the Correction variant.
  7. Wait for the response of the customs administration, e.g. an acceptance or an error message.
  8. In case of a rejection of the request for correction, note the section Editing the error message or rejection of the request for correction.

Editing the error message or rejection of the request for correction

If the customs authorities reject your request for correction, the customs declarations overview displays the error flag in the Progress column. You can then either undo the correction or send a new request for correction.

  1. Open the customs declaration and check the Assistant pane for further information.
  2. Click the corresponding Assistant message to confirm the errors in the customs declaration.
  3. The changes made earlier for the request for correction remain in place and are not reversed.
  4. Correct the data in the customs declaration again and send a new request for correction, or deactivate the correction mode by clicking on Cancel correction in the Assistant pane.
  5. Deactivating the correction mode reverses the changes you have already made for the original correction. The customs declaration has the same status it had before the correction.

Notes

You can cancel the correction if this is permitted in the current status. In the Assistant pane, go to the Actions group and click on Cancel correction. This reverses the changes you have made.

Each time the declaration data is changed, a new entry is generated on the Revisions sheet (updated version of the declaration data). To review the differences between two versions, switch to the Revisions sheet, hold down the [Ctrl] key and select two versions, then click the Compare button.

To only display customs declarations in the correction mode, go to the Variant filter in the customs declarations overview and select Correction.

You can configure email notifications such that the person in charge of the transaction and any other people you define receive an email – see Setting up notifications of events.